Frequently asked questions

Questions about our themes?
On this page you will probably find your answer.

Topics

Technical questions

How can I install a theme?

When you buy the theme you will also get the installation instructions, together with the theme documentation.

What are the theme types?

A theme can provide one or more types to customize different aspects of Keycloak. The different types are:

  • Account management
  • Admin console
  • Emails
  • Login forms
  • Welcome page

In short, when you buy a theme that includes only the Login type, it will style only the login forms of your Keycloak installation.

Can I customize a theme?

The theme documentation describes some basic customizations, like changing the theme logo and the primary color.

Our support covers for those customizations, but you are free to make more changes if you want.

Support

Do you provide support?

When you buy the theme you also get 6 months of basic support included.
Basic support helps you in the following cases:

  • Assistance with bugs related to the current version of the theme.
  • Availability to answer questions about the theme.

Basic support doesn't cover for installation issues, further customization of the theme or upgrades to new Keycloak versions.

I have a support request, how can I contact you?

All support requests are managed by email. Please send an email to the address you find in your theme README file and we will help as soon as possible.

In case you found a bug we will release a new version of the theme and all theme owners will be notified.

Do you support for theme customizations?

Basic support covers only for the customization documented in the README file of the theme you purchased.

Can you customize a theme for me?

Yes, we are available for further theme customizations. Those changes will be estimated and an hourly rate will be applied.

Licensing

Can I remove the KeycloakThemes copyright in the theme footer?

Yes, as soon as you purchase a theme you can remove our copyright.

How many times can I use a theme?

A theme can be used only for one active installation of Keycloak.

Billing

Do you provide a money back guarantee?

Yes, we provide a 14 days money back guarantee on all our themes.